[Resolved] Tata Sky — complain about replacement of set up box with new connection
Sunajuri,dist-Nagaon,Assam, Sunajuri, Assam, India
NNiharika Boruah Dewli on Jul 19, 2019
I am labanya baruah of subscriber id-[protected], our set up box shows sometimes no signal and sometimes go off. Being ask to the retailer he said that if we want to replace set up box, the retailer ask us to get new connection with rs 2500. If the set up box get damage, is it necessary to get new connection, if not, then why the retailer did so.. And what will be the cost of new receiver box.. Does the subscriber id get expired?
Complaint marked as Resolved 2019-09-01 18:20:13
[Jul 19, 2019] Tata Sky customer support has been notified about the posted complaint.
Verified SupportTata Sky Customer Care's response Jul 20, 2019
Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
Verified SupportTata Sky Customer Care's response Jul 21, 2019
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Verified SupportTata Sky Customer Care's response Aug 01, 2019
This is not the experience we aim for and regret the inconvenience caused. We have raised a service request. Rest assured, you will hear from us soon.
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