[Resolved] Tata Sky — complain about replacement of set up box with new connection

Niharika Boruah Dewli

from Guwahati, Assam

Address:

Sunajuri,dist-Nagaon,Assam

I am labanya baruah of subscriber id-[protected], our set up box shows sometimes no signal and sometimes go off. Being ask to the retailer he said that if we want to replace set up box, the retailer ask us to get new connection with rs 2500. If the set up box get damage, is it necessary to get new connection, if not, then why the retailer did so.. And what will be the cost of new receiver box.. Does the subscriber id get expired?

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Sep 1, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2019

Tata Sky Customer Care's response Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.

Verified Support

Jul 21, 2019

Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.

Verified Support

Aug 01, 2019

Tata Sky Customer Care's response This is not the experience we aim for and regret the inconvenience caused. We have raised a service request. Rest assured, you will hear from us soon.