[Resolved] Tata Sky — complaint against plans and refund | |||
An agent of the Tata sky visited my home on 06/04/2019 at 16:30 pm & they informed us about south regional pack(400 inc.taxes) & activated a different pack(522)which is of no use to us & when called customer care the executive told this is what is available & I requested them to activate the plan which was informed to me earlier they denied & I asked for a refund, First they informed that on May 8th they would visit my house & rectify the issue & I got another call on saying the the refund is not possible & they insisted me to handover the set of box DTH to my friends and family & get your money back.I informed the agent cheating and they hang-up my call immediately Was this information helpful? | |||
Jun 11, 2019 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support May 08, 2019 Tata Sky Customer Care's response Hi, we are here to assist you. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support May 09, 2019 Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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 2 Comments | |||
Comments
Dear sir,
My sub id is - [protected]
My full name is JUGNU KUMAR MALLICK. But while verification I get to know that my name is printed wrong which is JUGNU MALLICK. so please make correction in it which is JUGNU KUMAR MALLICK
THANKING U
My sub id is - [protected]
My full name is JUGNU KUMAR MALLICK. But while verification I get to know that my name is printed wrong which is JUGNU MALLICK. so please make correction in it which is JUGNU KUMAR MALLICK
THANKING U
jugnu kumar mallick's reply, May 5, 2019
Dear sir,
My sub id is - 1316341419
My full name is JUGNU KUMAR MALLICK. But while verification I get to know that my name is printed wrong which is JUGNU MALLICK. so please make correction in it which is JUGNU KUMAR MALLICK
THANKING U
My sub id is - 1316341419
My full name is JUGNU KUMAR MALLICK. But while verification I get to know that my name is printed wrong which is JUGNU MALLICK. so please make correction in it which is JUGNU KUMAR MALLICK
THANKING U
Tata Sky Customer Care's response, May 9, 2019
Verified Support
Hi, your concern is certainly noted. We have raised your concern and we assure you that it will be resolved promptly.
Tata Sky Customer Care's response, May 13, 2019
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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You could send your person before Friday (10.5.19) as we are going out of station on 10th evening.You could pls help us to solve our problem.