Tata Sky — Complaint against Tata Sky Services.

Address:

New Delhi, Delhi, 110024

Complaint against Tata Sky Services. I am using Tata sky connection, id – [protected] from almost last two and half year on my wife name Richa, but in last 1 year 3 time I face a problem with Tata Sky Signals, which interrupt TV channels. Now from last 3 days again I am facing a same issue because of that most of the news channels, movie channels and some entertainment channels are showing up. To make a complaint for this issue I am trying on contact the Tata Sky customer Care from last 3 days, after spending almost 60 bucks in 3 days yesterday on 1/1/2016 I am able to submit my complaint, complaint id is – MOV72PZ. Here the problem is whenever I call the Tata sky they put me on waiting, day before yesterday I was on waiting for almost 30 min but nobody there to receive a call and during waiting its keep saying waiting time is 5 min or 10 min. yesterday on 1/1/2016 I made my complaint and according to the executive technician will be expected to reach in between 4 pm to 4.40 pm, but no technician reach here till 5.10 then again I follow up to customer care and they assure me the time 7.00 pm. At 6 pm the technician came and suggest me to relocate the antenna and ask me to wait for next day also he said your Tata Sky antenna is not on 90 degree which cause the signal issue, when I ask him why this signal issue with Tata sky started from 3 days and also this antenna was also installed by the TATA Sky executive, he was helpless and insist me to relocate the antenna. I request to the Tata SKY Management to take action against and help me to get out of from this problem. From last 3 days again I am not getting the TATA Sky Services and I believe this was not been compensated by any mean.