[Resolved]  Tata Sky — Complaint against your Technician

Address:

Chennai, Tamil Nadu

Sirs, I am pawan kumar a valued customer with subcriber acc. no [protected]. sir we have been a customer quite a few years. i had recently requested your technician Mr.Mohan to replace the dish as we had some alterations in the terrace. He has charged Rs.300 for the same and its been 25 days. the very next day when i checked and found no proper signal i had informed him to come and see into this subject. He further denied to come stating his kid is admitted in hospital and will be coming in few days. i waited. Today when i called him he has speaking very rude and he says he needs to speak to my wife not to me. since she has complained earlier. this is not the way to speak to a customer. he doesnt know how to speak with a customer. we are recharging and viewing the channels and we are not expecting any favour. when i said i may complain to your head office he has replied do what ever you like i am least bothered with you and the company. His name is Mr.Mohan His contact no : [protected] I hope you will take appropiate actions against this and keep me updated. i need him to personally come and appologise or else i am going to the customer forum. expecting your strict action in this regards. Pawan kumar [protected].