[Resolved] Tata Sky — complaint for adding two additional channel along with the base pack without my concerns | |||
I, srikanta basak (Registered mobile no. [protected]) am having tata sky cable connection (Id no. [protected]). On 15.12.2017, after getting message for continuing semi dhamal mix package for six months, i have paid rs1695.00 on 16.12.2017. But after making payment, i surprised to note the message sent by you mentioning that english entertaintment added @rs80 pm ; english movies [protected]@ rs 90pm; current a/c balance rs1691.44 & due date :02.04.2018. As i have not requested to add english entertaintment &english movies, i would request not to add the above two channel and continue the base pack upto 6 months. Was this information helpful? | |||
Jan 18, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Dec 17, 2017 Tata Sky Customer Care's response Hi, that's not how it should have been. We have raised a service request (SR# 11Z8X9DY). Rest assured, you will hear from us soon.
Verified Support Dec 18, 2017 Tata Sky Customer Care's response We tried calling you on your RMN but couldn't get through. Please share your alternate contact number for a quick service.
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