[Resolved]  Tata Sky — complaint for adding two additional channel along with the base pack without my concerns

Address:700061

I, srikanta basak (Registered mobile no. [protected]) am having tata sky cable connection (Id no. [protected]). On 15.12.2017, after getting message for continuing semi dhamal mix package for six months, i have paid rs1695.00 on 16.12.2017. But after making payment, i surprised to note the message sent by you mentioning that english entertaintment added @rs80 pm ; english movies [protected]@ rs 90pm; current a/c balance rs1691.44 & due date :02.04.2018. As i have not requested to add english entertaintment &english movies, i would request not to add the above two channel and continue the base pack upto 6 months.
Was this information helpful?
No (0)
Yes (0)
Jan 18, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2017
Tata Sky Customer Care's response
Hi, that's not how it should have been. We have raised a service request (SR# 11Z8X9DY). Rest assured, you will hear from us soon.
Verified Support
Dec 18, 2017
Tata Sky Customer Care's response
We tried calling you on your RMN but couldn't get through. Please share your alternate contact number for a quick service.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12300
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information