Tata Sky — complaint not redressed even after 3 days. Helpline is helpless

Address:

Bangalore, Karnataka

service provider not giving the service for last 3 days Not getting channels fro the last 3 days . Complaint ref NS[protected] chat ref 2156247. my subscriber id [protected]. complaint by SMS to 56633 and giving a missed call to [protected] as per their instructions have also proved a waste of time. In the help desk there is a provison to chat with the agent live.whenever i log in there will be a long queue and have to wait for a very longtime for the turn.when the turn is about to materialsie the chat line will go off line. I feel this is a deliberate action.Often i got the message in my mobile that they are attending to my complaint. But nothing contract is happening. Recently a week back i have renewed the premier membership and i am now repenting for the action for this wretched service. Help line is really a helpless line as we will have to wait for the cust.service to attend indefinitely which will never materialise. Regards BK Raghavan, Mob [protected]