[Resolved] Tata Sky — connection issue | |||
Though the weather is clear still it shows cloudy weather and such issue and the technical person is also not visiting after many calls. We are facing this problem sinc last one week. No one pick the calls also whenever we call customer support helpline numbers. This is very unexpected service from one of the leading service providers in india. Also they immediately send flash message for recharge but they don't look into the service they provide. Was this information helpful? | |||
Apr 8, 2019 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Mar 07, 2019 Tata Sky Customer Care's response Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID so we can assist you better.
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 3 Comments | |||
Comments
My tv channels are not playing, set top box needs to be paired is displayed
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Tata Sky Customer Care's response, Mar 7, 2019
Verified Support
Hi! Please turn off the set-top box. Remove the digicard and wipe it with a soft dry cloth and then insert the digicard into the slot. Turn it on and check if the problem persists.
Subscriber id [protected] date 24 feb 2019
from today afternoon currently subscribed channels were stopped without prior notice eventhough adequate balance is available. . When we can choose our preferred channel upto 31st as per traiguidelines, why this kind o[censored]rgent stopping from your side?
from today afternoon currently subscribed channels were stopped without prior notice eventhough adequate balance is available. . When we can choose our preferred channel upto 31st as per traiguidelines, why this kind o[censored]rgent stopping from your side?
Tata Sky Customer Care's response, Mar 7, 2019
Verified Support
Hi! As per TRAI direction, following the new Tariff order, service providers will migrate their customers to the best fit plan carrying their key current channels. This process is being done in a phased manner every day to migrate the millions of customers by the 31st March. Each customer has the option of changing their channels and packs at any point in time, before or after the migration. For this, please download the Tata Sky App or visit www.mytatasky.com and go to Manage Pack, or visit your nearest dealer.
Why I can't watch Ind vs Aus match on DD Sports channel in tata sky. I mean before match I was able to watch DD Sports channel but when match started they are showing that I have to watch it on Star sports hannel and give them 19 rs. monthly for that channel. This is rediculous.
Tata Sky Customer Care's response, Mar 7, 2019
Verified Support
Hi! All matches of national importance are to be blocked on DD sports/DD national as per the supreme court order.
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