Tata Sky — Connection no.[protected] without authentication deducted amount

Address:	Kolkata, West Bengal, 700040
Website:	tatasky

Dear sir
We have lodged a complaint for tata sky connection [protected] regarding non receiving signal on dtd.19.2.2016 against complaint no.MY6QY6T.You nothing told me regarding service charge.
Your person came on 20.02.2016 and also not told regarding any service charges.After attending complaint he made a bill of rs.170/-and I objected that without information you can not charges.I talked to your service provider and he agreed and told me to write my objection on job card. I clearly written Still than without my authentication to day i received a message that you deducted rs.170/- from my account.
It is clear cheating and you have deducted my money without authentication.
Kindly returned my amount rs.170/- in my account otherwise the connection may deemed to surrender as a result of cheating to your client and misusing my money and breech of trust.

Anuja Saxena
[protected]