Tata Sky — Connection not working for past 5 days, Subscriber ID- [protected]

This is with reference to my Tata Sky subscriber ID no.- [protected]. It is very strange that inspite of myself calling 5 to 6 times a day on your complaint register no i.e. [protected] my connection is not yet working and i have registered the complaint on many occasions in this number and all i have received is fake assurances and SMS from tata sky that somebody will visit my house in 14.04.15/ 15.04.15/ and now 18.04.15, and your call operator always says that somebody shall call you in two hours and shall visit my premise to correct the issue with in 24 hours. What kind of service you are providing when Iam calling since 11nth of april to correct the problem and i am receiving your SMS that my old work order is closed, without solving the problem. The most recent work order for my problem is[protected]. Till date no action has been taken to correct the problem. I am really upset with your service and false assurances from your end. It is further requested to correct my problem at the earliest.
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I have installed Tata sky in my apartment when it was introduced in the market. No need to say that I am your old and premier account holder. I regret to inform you that the services have deteriorated ever since. For the last three years when I have to ;lodge a complaint, it is impossible to get your telephone no. then the representative comes after few days. It is so frustrating. we are paying for services ans services are disrupted because of rain or the corruption within the linemen who want to give immidiate service at a cost. which is against the corruption drive in the country. I need to speak with a senior person in the Head office to explain the state of affairs in New Delhi area. I hope to hear from you soon. I am without any channels for the last 20 days.

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