[Resolved] Tata Sky — consumer services | |||
I have purchased a tata sky set top box on 11 sep 18 from dth zone baraut baghpat distt uttar pradesh. The set top box has not been activated till now when i asked te dealer to activate the same he refused by quoting certain misc excuses and also misbehaved saying that it would be activated only after 1000 hrs on 12 sep 18. I could not take this bcoz it is almost more than 48 hours for a firm operating 24x7 hrs. Same has been informed to tata sky toll free number. I request that strong actions must ne taken against such dealers to avoid their monopoly by keeping consumer grievances on grant. Thank you! Contact. Ajeet choudhary @ [protected] Set top box no.[protected] Card no.[protected] Was this information helpful? | |||
Oct 27, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Sep 24, 2018 Tata Sky Customer Care's response Hi, this is not the experience we want you to have. Kindly share your contact number provided at the time of registration.
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 2 Comments | |||
Comments
TATA Sky CUST CARE service is not satisfactory.They only speas charges not technical part.Rectification of problem is not their problem.Technicians recruited having no basic knowledge.The replace everything, charge money but no satisfactory result.For my case signal is missing since one month after relocation.
Reply
My TATA Sky ID-[protected].The signal was missing after relocation on 12/8/18 at ROURKELA(ODISHA)The technian attendig replaced connector at set up box.The signal improved but missing some times .Compl. lodged thro. CC on 24/8/18.The tech. came on25/8/18 but could not open the connector at LMB side to esure signal at that point.As per advice of his sr. tech, he cut the signal cable to replace LMB.He could not open LMB also & went away.The tech told me(customer) that LMB is defective without checking as adviced by his sr.tech.CC was contaced on 30/8, 11/9 but TATA Sky signal is down till today
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