[Resolved] Tata Sky — Customer care delay in giving service

rupesh kamble 20113

from Pune, Maharashtra

May 7, 2022

Address:

MAGARPATTA CITY HADAPSAR PUNE

My id no is [protected], [protected] i called to customer care on 4 th may 2022 in the evening for complaint about signal issue so i am not able to watch any channel, they said our tata play executive will come tomorrow and after that i am ready to come for visit to my home by 11 .00 am to 2..00 pm slot .

Still i am waiting, but no one is coming to visit my home ...

After 4 days they call me and asking me what is the status of your complaint,

what a poor service by tata play...

Now in this day airtel is giving very nice and prompt service ...

When i ask to that executive what is the procedure of surrender of tata play, he said i dont know call to customer care... Tata play is giving
very very poor service...

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Jun 10, 2022

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

May 09, 2022

Tata Sky Customer Care's response Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.