Tata Sky — Customer care employees bad service | |||||
I paid inr 800 on 5th April as subscription fee for tata sky account [protected] but even till today on 15th April I am regularly getting msg on my tv for urgent payment reminder. Regarding this I called today on 15th April and Himanshu from tata sky was on line and said your problem resolved. But again problem started, again I called them Ashraf attended the call and this time I asked for complain or reference no. He started talking rudely and disconnected the call suddenly. I again called and a lady Chanda was on line to get a complain no. Against the tata sky employee this kind of irresponsible behaviour and poor service then Tata sky employee who was on line to reply my third call on the same day said to me that there is no such record of any call with Mr. Ashraf then I said to give me the complain or reference no. Of this issue as well she denied for this and my call again went on silent mode then disconnected. It seems this third employee of tata sky also was an irresponsible one. I am using tata sky since 2009 but since 2015 I have experienced pathetic and worst service by Tata sky. I think better to go for other available option. Sandeep New Delhi Mobile: [protected]/[protected] Was this information helpful? | |||||
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Tata Sky customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
You can try other sources of contacting Tata Sky to ensure your work gets done. You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly or you can contact Tata Sky customer service. They are quite prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will look into your matter and resolve your grievance.
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I am using tata sky since 2009 but since 2015 I have experienced pathetic and worst service by Tata sky. I think better to go for other available option.
Sandeep
New Delhi
Mobile: [protected]/[protected]