Tata Sky — Customer care executive not properly respond and wrong commitment

Rashid Laskar

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400050
Website:	www.tatasky.com

Hi my name is rashi i used tatasky last one month actually i used videocon last 3 years it is quite god compared to tata sky u r customer care executive are very poor knowledge and way of talking pathetic last time i call up cc one person said sir bolna ho jayega accha ab chk karlo this type of language used u r cc and still have same problem.
When i by new tatasky used my credit card customer care executive said sir apko 2mahina free and 2month hd chanel free today i see my account showings today is last daya i don't understand please reply other wise i dropping a complaint consumer court

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Comments

Grah

from Noida, Uttar Pradesh

The problem of Tatasky customer care executives promising and not delivering has now become endemic. Add to it the problem of poor quality technical support and you have one frustrated customer.
For the last 2 days my set top box is not receiving signals. I contacted customer care over 10 times. Each time was promised that a technician would visit 'on priority' but no one came or called. I even spoke to a 'supervisor', but nothing happened. This is shameful for a service provider. But, who cares.
I now plan to move cort to receive my due, and compensation for the trauma I have suffered.
A N Tiwari
03/04/16