Tata Sky — Data Privacy

Tata play is sharing customer information with non customers. I am getting email about and account number [protected] belonging to some Jageswar Bora and the recharges he is doing. I have not been able to figure out if the recharges are coming from my account yet. I have called customer service but every time I talk to them their system is down and they do not escalate to their manager. Nor they do they write down the information to call back.