[Resolved]  Tata Sky — dd national channel not available under south special pack

Address:Chennai, Tamil Nadu, 600117

My subscriber id for tata sky is [protected]. I am using south special pack for monthly charge of 239 rs. As per package and telecom regulation dd national channel should be available. But today 17 sep 2017, this channel is not available and it is saying supreme court told not to telecast cricket. Does the supreme court ordered tata sky to block the dd national channel???
There is no response from regarding this complaint and they are not picking up the customer care numbers.
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Oct 19, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2017
Tata Sky Customer Care's response
Hi, as per the order of the Honorable Supreme Court of India, cricket telecast is not available on “DD National”. You can watch the live telecast on channel no 455 or 460.
Sep 19, 2017
Updated by Karthik Panneer
Can you send me the copy of Supreme Court's order or reference number where it stated you block the DD National Channel ? Does the Supreme Court ordered you block the DD National Channel or ordered DD not to telecast the cricket. Can you clarify ????
Complaint comments 

Comments

This too much to not telecasting national channel instead they are promoting and telecasting star sports for cricket. If Supreme Court ordered Tata sky to stop telecasting dd national... Why the court not ask for penalty and proceed subscribed people to watch it...
Tata Sky Customer Care's response, Sep 18, 2017
Verified Support
Hi, as per the order of the Honorable Supreme Court of India, cricket telecast is not available on “DD National”. You can watch the live telecast on channel no 455 or 460

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