Tata Sky — Deactivated my ten cricket channel,with out informing, ID [protected]

Address:

Hyderabad, Andhra Pradesh

The cheating of tata sky, I have paid 50/- and given SMS to tatasky "requesting for Rev2 Ten Cricket channel monthly pack" and activated on 10th July, 2015, this is for one month I.e 9th august2015 ok, what they have done they deactivated on 19th July 2015, with out informing about this channel disconnection, I have given mail on 19th itself, and I tries to inform there customer care center, they r telling that still your hd channel is active, and first u have disconnect this HD channel, when I activated the ten cricket channel than they should have to inform us that u have to deacticate the HD channel, because we don't have any idea, we thought that you people guide us we never thought that u cheat us like this, when I ask the customer care people to discount the HD channels, they r telling that first u have to pay 50/- than only we will disconnect it. Why I shall pay now already I paid 50/- on 10th July 2015 This is the services they r giving ( when I pay for HD channels rs 125/- for one month jan 2015, only for one month, after that I am notable to view the HD channels, after four months are over they r telling us to deactive your HD channels, than only we activate the ten cricket Chanel that also first I have to pay 50/- pl look into the above matter solve us, pl guide us how to approach the consumer cort, D Murali kumar [protected]