hi, (ID [protected]- ph no: [protected])
I called ur customer support, , , , that was pathetic, , , customer support associate was drunk, , , then i hung up, , , , i called again, then a (u know female) picked the call & said sir aapke pack ko ye wo, , , i cudn't understand, , , she was next to pathetic...i called again (3rd time), 1 guy picked the call & said i'll transfer ur call to the concerned dept, then some one named naresh, i spoke with, , , he was also drunk, , , , then i tagged it on FB, someone replied 5 days ago, Dear Rahul, we apologize for any inconvenience caused. We have your contact details with us and will get in touch with you shortly., , , i waited for 5 days, , , nothing happened, then i did it again, again same sorry sir & then they kept on deleting my post, without helping me out, , , that is quiet annoying..even there r lot of people facing issues with tata fry & their team is not doing anything...they r just activating services without our permission & charging 100-200 per month for the same...there is one more customer:
1) Their customer care personnel does not know what needs to be done. They make you go around in circles and you end up paying more for no fault of yours
2) Complained [Complain id : H244MN0] about the service on 5th March that it was not working properly.
after making so many calls, ultimately got a call from your executive and he finally said in a threatening tone that, this time we solve your complaint but next time no one will assist you.
I talked to all the people mentioned here but no action yet.
Very disappointed with the overall experience.
Help less:
Front end Office:
1.Customer care executive.
2.Senior Executive.
3.Floor Supervisor.
4.Manger.
Back end Office:
1.Floor supervisor.
2.Service Manger.
3.Nodal officer.
[RMN : [protected]]
3) Your sales boy called me and activated Active Javed Akhtar without my permission. I received a message and tried to call on your number. But it was blocked! I called from another number and asked to cancel it. But they said its already active and so no refund.
Dear Tatasky if you really want money then Beg but dont cheat. Or else i will have to cancel your subscription.
4) @TataSky it's been more than 2 months and I have still not received the free monthly magazine on buying 1 year subscription SR:1-[protected]
these guys don't even talk properly, , , , , whenever they speak, comes out of their mouth, , , even i complaint to their manager but nothing went to his ears...so kindly consider it & take an action...
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