Tata Sky — Deduct service charge from my account whereas no service person came for visit

Address:	180007
Website:	tatasky

My account i had recharged on 30th october with rs.550 and i had asked the tatasky people to start a secondary connection oso for my paid amount. They were unable to start my 2nd connection although they deducted the money for tht and asked me to pay for a service visit for which i allowed but den no one came to my home for any service visit nd still they have deducted rs.170 from my credited balance for the service visit. My tatasky id no. is [protected] Please see to it tht my rs.170 are credited back to my account. I'm tired of calling there useless customer service centres .They keep on saying everytime tht they hav issued d complaint and generated a request no. nd den after few days close tht request. dere service has been horrible now. plz help me wid this.