Tata Sky — Deducted Amount for complaint which i have not raised. For this issue i have raised the complaint with ID 1-[protected]

Address:

Ghaziabad, Uttar Pradesh

Hi All, From Tata sky, there is a deduction of INR 170 for some complaint which we have not raised. I received a call few days back for confirming about one complaint. I have mentioned that from our side we have not raised any complaint. After that no one visited at our home and now found that INR 170 deducted from my account. Just called tata sky representative, again the worst service here : 1. First attendant was unable to provide the satisfactory answer and after that i told him to transfer the call to any senior person. As usual he provide me lots of explanation and trying to not transfer the call to senior member. 2. After lot of request he transferred my call to some senior person name as Govind, he agrees that some other person (Tushar) raised the request with different Subscriber ID and by mistake they charged me. But as per him as well this is not a genuine issue and there was no need to transfer the call to him. Also Govind mentioned that its a normal human error. Not sure how much such human errors tata sky do and charge another customer. 3. Also every time we call customer service we receive the complaint id on our registered phone number. Now Govind mention that for this issue he is not sure that i will recieve the complaint number because of n number of reason like server issue. 4. why tata sky can take the complaint from any number. The complaint should be accepted from only registered number. How come such a big organization can do such type of mistake. Now my complaint id is 1-[protected]. Please revert my amount till 26th which Govind mentioned to me since the mistake is from your side. My number is [protected] if anything needs to discuss. Arun Singh