[Resolved]  Tata Sky — deduction of charges without resolving my complaint

Address:362001

I logged a complaint for dish signal. Tata sky technician came and said he can't resolve it and went. But company deducted rs 200 from my accout. Again i logged a complaint but still not resolved. The customer care said it is our policy.
Is the policy binding on customer if he has not accepted it. Is want my rs 200 back or rectify the problem
Regards
Sanket. Sharma
[protected]
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Nov 30, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Oct 22, 2017
Bshyamdas's response
HD box is not working properly
Verified Support
Oct 30, 2017
Tata Sky Customer Care's response
Hi, we have made a note of your concern. You will soon hear from us for further assistance. Here is the SR # 10W85JWC for future reference.
Complaint comments 

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Tata Sky Customer Care's response, Nov 2, 2017
Verified Support
Hi, kindly share your RMN/Subscriber ID for further assistance.

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