Tata Sky — Defective website for recharge and not hiring enough service people

Address: 560005

Website: Tatasky

Tatasky ref L54unzu. 1. Tatasky has a very hired a cheap webdesign contractor. The checkboxes for choosing a base pack and addon packs simply do not exist. The money sent to recharge stays in a separate acct. The webdesign has not improved in the past 12 months 2. Even in ordinary days, service dept does not show up for 5 days (in Bangalore). So recharge time is a nightmare for consumers. The company is trying to make profits by not hiring enough service contractors. The management lives in a separate world by itself and apparently feels that consumer satisfaction is not neccassary for the business. 3. In the present case, they have not even called back in two hours like they promised. So we are stuck with five days of no TV after rechatging