Tata Sky — Defunct set top box

Address:	Bangalore, Karnataka, 560035
Website:	www.tatasky.com

We have complained to the tata sky customer care innumerable times, about the interruptions in receiving signals from one of our three set top boxes. The service personnel have proved themselves to be very incompetent in solving the problem. They have visited at least a dozen times in the past 6 months, without rectifying the issue, and the results have been frustrating, and the same issue is still to be resolved. We are said to be premium customers of tata sky, and we are given sub-par service.
The same set of incompetent service personnel are sent multiple times, to no avail. Would like to have a senior tata sky person to intervene, and a senior technician/engineer or competent individual to be sent and sort out the real issue, which we believe is the faulty set top box. The other two tata sky connections from the same satellite dish have been functioning fairly well. Hope this communication would help us resolve the nagging inconvenience.