[Resolved]  Tata Sky — delay in technical support

Address:Patia, Khordha, Odisha, 751017

Dear tatasky team,

My tv screen goes blank with no audio once it is connected with signal cable. Only i can see program guide below, no picture no audio. I checked cable it is fine and also changed hdmi port but same result.

I have registered a complaint on last 20th may for this and i was given deadline for 2 days. It is almost 4 days to over, no technician has visited till now, not even a single call from your end.

Every time i called i got same respond "your ticket has been highlighted and technician will visit soon". But i don't know when that soon will come.

This is really very bad service and forcing me to change service provider.

For your reference #[protected] is my subscriber id.

Thank you.
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Jul 4, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
May 25, 2019
Tata Sky Customer Care's response
Hi, we do not want to see you leaving us. We're looking into it right now. Please hold on a little longer. We will get back to you soon with an update.
May 25, 2019
Updated by papu105
My issue is not resolved yet . It is almost 5 days to over no technicians visit or any call from your side.

I think your so called "Soon" seems very far for me.

No more wait, No more complaint, tomorrow i have plan to switch from Tata Sky to other distributor.

Thank You Tata Sky and your team for providing entertainment .

Bye Bye...
Verified Support
May 27, 2019
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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