Tata Sky — Detect money from account for unsubscription channel | |||
My Tata sky Subscriber ID : [protected]. I have this subscription last 5 years. Often called from Tata-sky side and asked new Channel to activation. but i always told no need any additional channel apart from my pack. But last 06/10/2015 morning in my office peak time they called and ask to add 'Vedic Maths' channel. But i told 'no need to any channel'. But they forced me, as it is free for 90 days after 90days if like you can continue with pay, otherwise you may remove that channel. So i accepted to this channel for free. But they charged from that day onward as Rs.6. This information i came to know after 1week, while i got phone msg as you monthly subcribtion amount is Rs. 355. so i shocked, because my subscription amount is Rs.139 only. then 13/10/2015 i called customer care and complaint their cheating. so they removed it 14/10/2015. but they told as they wont return to my money of Rs.54 to my account after i called many times. So please take proper action on Tata sky particular department as doing this kind cheating by lot of poor people. Money is not matter. but uneducated people are, now-a -days cheated by this indirect detection from their account Was this information helpful? | |||
Tata Sky customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
You can try other sources of contacting Tata Sky to ensure your work gets done. You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly or you can contact Tata Sky customer service. They are quite prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will look into your matter and reimburse the money that has been deducted.
Reply
Ok, I'll contact other source and ask my rational things. But my question is, why they did like that. we believe and top-up money on their site. But why they detect indirectly without informing. This is kind of cheating? I am educated person and often i saw my status on net. So i could found their cheating within 9 days. But what about Uneducated or unknown net checking people?.Please take action or depth warning of the Tata sky concern department .
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