[Resolved]  Tata Sky — cheated and not safe

Address:Thane, Maharashtra, 400610
Website:Tatasky

Today i raised a complaint for regarding not getting signal in my first tv where as was able to view in my second one, when through proper channel by calling up the executive and raised a complaint, accordingly got confirmation that technician would visit in few hour, as said three technician visited and they worked on it and finally could view channel in my both tv, but to my shock i could view when i keep both set of box on ie i need to keep both tv on to view the program if one is switched off, other one too gets disconnected.. Clueless i called the tatasky help and explained him the situation, there i got second shock that no technician has been scheduled to visit my house... Now question is who were the guys who came and how and who shared my details with them., the executives for there benefits share the consumers details to there personal technician and they visited the clients... Tatasky how safe people are how r u answerable if anything unfortunate incident happens to a lady or kids who are alone at home during such visit.. Also the money to take from the client is also in thousands... What service and safety you are providing to ur costumer...
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Sep 14, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2018
Tata Sky Customer Care's response
Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID so we can assist you better.
Complaint comments 

Comments

Hello this is Mano

while recharging tata sky in tez mistaken like phonepey and gave registered mobile number instead of subscriber id and did top up of amount 160 INR

given registered mobile in place of subscriber id in tez for recharge of 160 INR
Tata Sky Customer Care's response, Aug 15, 2018
Verified Support
Hi, kindly share your RMN/Subscriber ID so we can assist you better.
Tata Sky Customer Care's response, Aug 16, 2018
Verified Support
Kindly share us your RMN/Subscriber ID so that we can assist you further.
Recently, got Tata sky connection and after 1 month had done recharge of Rs 420/- and after few days connection was disconnected after follow up connection was up and running but again it shows recharge date for 12th Aug, already recharge was done on 26th July 2018. The case has been spoken to customer care.
Tata Sky Customer Care's response, Aug 16, 2018
Verified Support
Hi Sunil, we are here to help you. Please share your RMN/Subscriber ID for further assistance.
My Tata sky name is wrong and my name is Datta so my problem ISI liye name change Karna chahta hoo
Tata Sky Customer Care's response, Aug 15, 2018
Verified Support
Hi, please email us at help@tatasky.com and we will help you.
I had recharged my tata sky account on the 11th August, 2018. However, a day after the pairing error appeared that it has pairing error and saying that it is a wrong card. The screen displays NDS No.[protected] and Digi Card ID:[protected]

Tata Sky Customer Care's response, Aug 16, 2018
Verified Support
Hi Aaitumar, we understand your concern and raised a service request (SR# 170RHDT0). Rest assured, you will hear from us soon.
I m also suffering same problem (Pairing Error) (14)..
NDS No:[protected]
Digicard ID :[protected]
RMN : [protected]
Subscriber ID : [protected]

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