[Resolved]  Tata Sky — digicard error

Address:Hoshiarpur, Punjab, 144216

We started our tata sky connection after 2 months today ; but recharges have been done regularly. Now its showing us the message ‘this is the wrong card for this setup box’. Nds no.[protected] and digicard id is[protected]. Our subscriber id is [protected]. Kindly rsolve this issue as soon as possible. We are facing huge problem and this isnt expected from a major dth company like tata sky.
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Oct 26, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2019
Tata Sky Customer Care's response
Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
Sep 25, 2019
Tata Sky Customer Care's response
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Comments

It is showing this error for A long time
It is showing that the set top box needs to be paired
It's showing Nds no.
Kindly help me in sorting out my problem.
In the shortest time

I would be highly obliged and thankful to you
I hope you will work on this as soon as possible ..
Thank you
Tata Sky Customer Care's response, Sep 25, 2019
Verified Support
Hi, you definitely have our attention. Please share us your RMN/Subscriber ID, we will help you further.
The registered mobile number to my tatasky id -[protected] is not in working state.and i dont remember the password and the email id through which i registered to Tata sky App.i want to change my RMN .so please help out as soon as possible.
Tata Sky Customer Care's response, Sep 25, 2019
Verified Support
Hi, we understand your concern. We are looking into it now. Please wait just a little while longer. We're resolving this for you in the best and quickest way.
Tata Sky Customer Care's response, Sep 26, 2019
Verified Support
We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

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