Tata Sky — Disconnection of additional DG card

Address:

Rohtak, Haryana

Sir/Mam, My tata sky ID is [protected]. I have multi-TV [03] connection on this ID. But at present i am using only 02 connections and third connection is idle. I want to unsubscribe for third connection. I have already registered my complain in this regard on your help desk from RMN on 13th April-2015 and i was assured that my query will be sorted out within 72 hours. I again contacted on your helpdesk [ [protected]] on 16th April and again i was assured that my query will be sorted out till 19th April-2015. I again contacted on 19th April on same number regarding status of my complain, they again gave me next date of 21st April. I contacted again on 21st April & i requested them let me talk to higher authorities. My phone was put on hold for at least 15 minutes and then it was disconnected. On 22nd April i contacted my distributor at Rohtak and explained him my problem and requested him to surrender my complete connections. He assured me that he will look into matter but nothing has been done so far in this regard. On the same day that is on 22nd April i again lodged my new complain on your help desk but status is same as before. I want to know that who is responsible for my financial loss & harassment suffered by me & what action you are going to take in this regard. I hope that you will positively look into this matter and help me out of this financial loss and mental harassment.