[Resolved]  Tata Sky — Disconnection of DTH no.[protected]

Address:Hyderabad, Andhra Pradesh, 500039

I am subscriber of tatasky no [protected].(Flat no.G-404 of aakruti township, Boduppal)-
on 29/1 your Representative has come to disconnect the connection to flat no G-604.However by mistake he disconnected my service.Later he realised the mistake, and requested that he will rectify, but till now not rectified .Is it system of your organisation. Already passed 26 hours. do it immediately.
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Mar 2, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2017
Tata Sky Customer Care's response
Hi, that's not how it should have been! We have raised a service request and shall contact you soon to get this sorted.
Complaint comments 

Comments

Dear sir,

Namaste!!!

January 11th 2016 i spoke with person regarding HD Channel deactivation but still my HD Channel is not deactivated

Being a costumer when i call costumer care the lady was holding the line and giving me excuse ?

This is not costumer satisfaction
You can try other sources of contacting Tata Sky to ensure your work gets done. You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly or you can contact Tata Sky customer service. They are quite prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will look into your matter and resolve your issue.

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