Tata Sky — Disrespect to my mother tongue - Marathi

geeta_bapat

from Bengaluru, Karnataka

Address:

Mumbai City, Maharashtra

I often asked while calling tata sky to direct my call to customer care who can speak in Marathi. My call often gets directed to person who is able to speak in Hindi but not in Marathi. I can sense from the tone that my call gets directed to some South Indian representative who can not even speak in proper Hindi. I wonder whether there is any customer care centre in whole of India for Marathi at all? This is on purpose disrespect shown to my mother tongue. I can very well in English n Hindi but why should I? Why I cannot have Marathi is my main communication language in Maharashtra itself??? I am sure this no other language would be getting such disrespect. Shame on ill treat or considering one language as secondary to other people's mother tongue. I tried n number of time for my call to direct to Marathi speaking person. I either does not get transferred and wait for infinite time or it gets transfered to Hindi representative.

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Tata Sky customer support has been notified about the posted complaint.

May 07, 2015

Updated by geeta_bapat I often asked while calling tata sky to direct my call to customer care who can speak in Marathi. My call often gets directed to person who is able to speak in Hindi but not in Marathi. I can sense from the tone that my call gets directed to some South Indian representative who can not even speak in proper Hindi. I wonder whether there is any customer care centre in whole of India for Marathi at all? This is on purpose disrespect shown to my mother tongue. I can very well speak in English n Hindi but why should I? Why I cannot have Marathi is my main communication language in Maharashtra itself??? I am sure this no other language would be getting such disrespect. Shame on ill treat or considering one language as secondary to other people's mother tongue. I tried n number of time for my call to direct to Marathi speaking person. It either does not get transferred and wait for infinite time or it gets transferred to Hindi representative.