[Resolved]  Tata Sky — disturbances in between the program

Address:Ahmedabad, Gujarat, 380006

Inspite of my earlier complaint and your reply that some one will contact me, no body has yet contacted me. I am getting message on screena ala carte rs. 10 add 514 and then tv either stop enshowing images or creates lot of disturbance and after some time automatically starts after few minutes again same trouble starts. But when advertisement on screen it shows without any disturbance. Again when serial starts same trouble commences. This shows there is no problem with the set up box or its connections. Such type of trouble is since last three months. Last month
I had complaint. It automatically started working without attending by any person two days before the recharge date. Again this trouble has started after trouble free performance of about 12 days. It clearly shows there is some mischief as same type of message has started appearing on the screen and then disturbance when serial is exhibited but no trouble when there is advertisemen on the screen. Pl. Treat this as notice from my side and avoid this type of menace failing which i shall be compelled to file complaint with ombudsman or consumer court for redressal of harrassment caused because of the facts stated above resulting in mental torture as i am very regular i making your payment in time. My consumer no. Is[protected].
Ishwarlal
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Oct 30, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2017
Tata Sky Customer Care's response
Hi, this isn't the experience we aim for. We shall connect with you very soon.
Verified Support
Sep 29, 2017
Tata Sky Customer Care's response
Hi Ishwarlal, we have raised a service request (SR# 106RMCFG). Rest assured, you will hear from us soon.
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