Tata Sky — DTH Channel veiwing Issue

Address:

Mumbai City, Maharashtra

This is to inform you that i the Consumer of ID [protected] is not able to veiw my tv due to upgradation of your Services. It has almost been 10 Days i am not able to veiw my services. I have even not received any reverts on Complaint order via Sms. NS[protected], NS[protected], CS[protected]. I have even logged in to the chat Support Center I was commited by you representative that our Team will call you within 24 hours. I was waiting for 3-4 days for call but no one visited and no one ever called on my Number i.e [protected]. Next time i called your Chat Support Executive Named "Priya" she was not able to under stand the Seriousness of the Issue. So she handed over the Call to his Senior Representative Named " Gaurav" who basically lack how to deal with customers. In the process he has booked my call for Technician visit against order No. HMC3IIN which was later commited that the techician will visit by 3:00pm Its almost 4.00pm there are no courtesy call or any messages for Delay. In addition they have send a message " Please recharge you Account in order get uninterrupted Services". But I m very dissappointed with the Service Support i had from TATA SKY Employees. I am very sad to express i will not recommend any one to opt for TATA Sky Services. Dissatisfied Cutomer Milind Tambe ID 10703283