[Resolved] Tata Sky — dth connection not provided

Apparao Thotabandi

from Sambalpur, Odisha

Address:

Flat No 502, Dhauligiri Tower-1, OCL Industrial Township, 770017

I have been booked TATA Sky DTH connection by online.
It was supposed to installed on 16 and 18 th June 2019.
Till now no technician visited my house and not yet provided the connection.
I am asking for refund the money so that i can go for some other network.
Even after repeated complaints at customer care service, Not refunded my money and not provided the DTH connection.

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Aug 3, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2019

Tata Sky Customer Care's response Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.

Verified Support

Jun 30, 2019

Tata Sky Customer Care's response We hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!

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Comments

pookapoor

from Mumbai, Maharashtra

I was supposed to receive a call back for plan change..m finding difficulty in changing..call back promised three times but no one called up..rather I kept on getting sales calls..

My registered mobile number is [protected]
Pooja

rohan.bhosle

from Bengaluru, Karnataka

Subscriber ID: [protected]

Continuously doing followup with customer care, but still the technician has not visited home to resolve the issue, getting no signal issue,

compliant no: 1lLGN6B5

Tata Sky Customer Care's response, Jun 21, 2019

Verified Support

Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.

Tata Sky Customer Care's response, Jun 21, 2019

Verified Support

We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.