[Resolved]  Tata Sky — dth hd connection, unwilling to understand

Website:Tata Sky DTH

I have paid rs. 4560 towards platinum south hd valid until 5 july, 2018 through online mode. I have opted for one tv only at the time of payment.
Ref. Id [protected]

I received a confirmation sms on 5 january, 2018 for the payment made as above.

To my surprise, the connection has been deactivated and calls made to the help service have not been of any help.

Earlier on, we had subscription for two tvs. However, we have now opted for one tv and tata sky staff are unable to/refuse to understand this
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Feb 16, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2018
Tata Sky Customer Care's response
Hi, we have raised a service request to address your concern and you'll hear from us at the earliest.
Jan 09, 2018
Updated by Krishnan Ramesh
Issue resolved by Tata Sky today.
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Issue resolved by Tata Sky today.

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