[Resolved]  Tata Sky — Dth (India) services

Address:110051
Website:www.tatasky.com/wps/portal

I have cheated by TATA SKY company My Tata sky id is: - [protected], just 07 days ago only I had taken your new connection after paying the complete amount 1610 and extra wire fitment charges, Company said to me that this connection activation will be valid till 21 April 2017 & I have to pay the amount of recharge on next month date 21 April but after 02 days of Connection on Dated: 25 March 2017 my connection has expired, I had generated my complaint with them also but but till now no response got from Them side when I called in Custom care department then executive said that the wire fitment was done 31 Meter at my home therefore due nonpayment of 31 meter your connection has been expired but sir I will assure you that complete wire was fitted in my home is only 20 Meter total, wherein I had already Paid 10 meter extra amount of wire, statement given by executive that the wire fitment was done 31 meter is completely False, this statement of executive is to make customer Fool only, I had also updated my complaint in fb at their portal but till now no response got from them and my entire money 1610 has been taken by them and till now my children are not able to see anything on TV.

Please do the needful urgently because this is the complete case of cheating and making new customers fool to get their money, kindly help me lodge a complaint against them because within 07 days I had tried so many ways for justice but I did not get any positive response..

Now my hope is on you to provide justice against my harassment because you are the only one who does care for customers and help me for the same..

Regards
Rajni
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May 11, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2017
Tata Sky Customer Care's response
Hi, we did contact you regarding the concern and explained about the charges. Do let us know if we can help you with anything else.
Mar 31, 2017
Updated by Rajni Dogra
Nothing has been explained to me the fraud and cheating was done i don’t want to continue your connection because with in0 2 days you have cheated me, you has disconnected my account because of deduction of wire fitted amount and as per your cheap technician you have mentioned in your own portal that the wire was fitted 31 meter but don’t you ever dare to cheat people by these kind of explanation?? have you crossed checked that how much wire was fitted in my home once again i would like to update you with proof that only 20 meter wire was fitted in my home, 10 meter was within installation process and 10 meter extra wire i had paid 120 rupees to your cheater technician so don’t you people bother for customers care or you always cheat like me to your new customers I want an answer of your explanation which is completely false and kind of cheating, explain your words by actual facts and the facts are only 20 meter complete wire has fitted in my home if you people do not bother and still making customers fool so i would personally go and lodge a complaint in concern department . is this kind of harassment you are providing me, firstly it was mental harassment now by this it is being convert in physical too, sure

Waiting for your response to me by today EOD otherwise going ahead..

my complaint is still same as it was...

I have cheated by TATA SKY company My Tata sky id is: - [protected], just 07 days ago only I had taken your new connection after paying the complete amount 1610 and extra wire fitment charges, Company said to me that this connection activation will be valid till 21 April 2017 & I have to pay the amount of recharge on next month date 21 April but after 02 days of Connection on Dated: 25 March 2017 my connection has expired, I had generated my complaint with them also but till now no response got from Them side when I called in Custom care department then executive said that the wire fitment was done 31 Meter at my home therefore due nonpayment of 31 meter your connection has been expired but sir I will assure you that complete wire was fitted in my home is only 20 Meter total, wherein I had already Paid 10 meter extra amount of wire, statement given by executive that the wire fitment was done 31 meter is completely False, this statement of executive is to make customer Fool only, I had also updated my complaint in fb at their portal but till now no response got from them and my entire money 1610 has been taken by them and till now my children are not able to see anything on TV.

Please do the needful urgently because this is the complete case of cheating and making new customers fool to get their money, kindly help me lodge a complaint against them because within 07 days I had tried so many ways for justice but I did not get any positive response..

Now my hope is on you to provide justice against my harassment because you are the only one who does care for customers and help me for the same..

Regards
Rajni
Mar 31, 2017
Updated by Rajni Dogra
I am completely shocked to see your unjustified explanation that the cheated money which is 1610 is not a big but the cheating of new customer is matters to everyone allot wherein my children are not able to see anything on TV just because of your cheap response and unjustified explanation, if i had paid the amount and after then also i am not able to make my children happy that means it is complete case of Mental harassment which you people are not converting it into the physical to by giving your unfair, unjustified responses and explanation i am afraid that if this kind of response will be get to new customers then how the nation will save by cheating specially the company which is Authorized by Govt Of India i am truly afraid that why the consumer complaint can be close by the unjustified explanation ? then from where we can get the justice is that means that a bread earner has to suffer and he has to face harassment by the leading company wherein the MD to technician are filing their own pocket and do not bother for customers ?? it this a justice ???

if a new customer who have complete explanation with proof is escalating a complaint and nobody is listening this then what does it means??

Its simply means that in our zone the leading company can also cheat the poor people, wherein I had paid complete amount which was said by your people after giving extra wire fitment amount and do you know that that connection is the only medium to continue my TV Live but I am totally dissatisfied and highly afraid that this kind of cheating can be done by leading company then what about others??

Leading company has not seen the actual facts and figure and closing my complaint with unjustified explanation ??

Tell me ??

Is this a justification?? by you people ???
Mar 31, 2017
Updated by Rajni Dogra
My complaint is still same as it was...

I have cheated by TATA SKY company My Tata sky id is: - [protected], just 08 days ago only I had taken your new connection after paying the complete amount 1610 and extra wire fitment charges, Company said to me that this connection activation will be valid till 21 April 2017 & I have to pay the amount of recharge on next month date 21 April but after 02 days of Connection on Dated: 25 March 2017 my connection has expired, I had generated my complaint with them also but till now no response got from Them side when I called in Custom care department then executive said that the wire fitment was done 31 Meter at my home therefore due nonpayment of 31 meter your connection has been expired but sir I will assure you that complete wire was fitted in my home is only 20 Meter total, wherein I had already Paid 10 meter extra amount of wire, statement given by executive that the wire fitment was done 31 meter is completely False, this statement of executive is to make customer Fool only, I had also updated my complaint in fb at their portal but till now no response got from them and my entire money 1610 has been taken by them and till now my children are not able to see anything on TV.

Please do the needful urgently because this is the complete case of cheating and making new customers fool to get their money, kindly help me lodge a complaint against them because within 07 days I had tried so many ways for justice but I did not get any positive response..

I am completely shocked to see your unjustified explanation that the cheated money which is 1610 is not a big but the cheating of new customer is matters to everyone allot wherein my children are not able to see anything on TV just because of your cheap response and unjustified explanation, if i had paid the amount and after then also i am not able to make my children happy that means it is complete case of Mental harassment which you people are not converting it into the physical to by giving your unfair, unjustified responses and explanation i am afraid that if this kind of response will be get to new customers then how the nation will save by cheating specially the company which is Authorized by Govt Of India i am truly afraid that why the consumer complaint can be close by the unjustified explanation ? then from where we can get the justice is that means that a bread earner has to suffer and he has to face harassment by the leading company wherein the MD to technician are filing their own pocket and do not bother for customers ?? it this a justice ???

if a new customer who have complete explanation with proof is escalating a complaint and nobody is listening this then what does it means??

Its simply means that in our zone the leading company can also cheat the poor people, wherein I had paid complete amount which was said by your people after giving extra wire fitment amount and do you know that that connection is the only medium to continue my TV Live but I am totally dissatisfied and highly afraid that this kind of cheating can be done by leading company then what about others??

Leading company has not seen the actual facts and figure and closing my complaint with unjustified explanation ??

Tell me ??

Is this a justification?? by you people ???
Mar 31, 2017
Updated by Rajni Dogra
Greetings for the day...

With due respect i would like to update & apologize few points of my above matter.

My above posted comments was only for the Tata sky people and i had posted it as a message instead of website, i have also generated a ticket against my posted comments delete process, please don’t take it otherwise and it will be delete as soon as possible, , ,

purpose of this Written post as a message was only to clarify my ans provided by tata sky against my harrasment which was given by tata sky services only they had mentioned that they have explained my the deduction process in which my connection was disconnected but this was totally unjustified answer, my intention was not to highlight some one thru this process but tata sky has generated mysel[censored]pto this level wherein nobody was listening me from tata sky until i had generated a complaint against them in your forum therefore once again i apologize for the incontinence caused if any in your forum by my today’s post..

Hope for your kindness..

Thanking you..

Regards

Rajni
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