Tata Sky DTH Service — Repeated phone calls after making a request-Sub ID-[protected]

Address:

Indore, Madhya Pradesh

Dear Sir We have been using Tata sky services in Indore since long. The problem that we have been facing now is that after registering a request with the office for either non-telecast of channels or reactivating a parallel connection or replacing the set top box with an HD one, we are infested with telephone calls from the Vijaynagar, Indore office on our registered number [protected]. To quote an example: request no.K8SCAQ0 dt: 21/09/15 for replacement of set top box calls recd from: \[protected], [protected] (3 calls),[protected], [protected],[protected],[protected], These many calls are received inspite of confirming the time to visit the location on 21st Sept for morning 22nd sept . Sir we happen to be working people and it may not be possible to receive the calls whenever your person calls up. Also each time the person is different and simply confirming the request. Its a kind request to you to kindly send us written confirmation and convenient time slots for all correspondence in future. Also kindly note [protected] as the new registered number for the same Subscriber Id. thanks regards Mr Ajay Gupta [protected]@hotmail.com