[Resolved]  Tata Sky — DTH services

I have recharged my TV DTH ID [protected] on 12/08/2020 at 6 pm with 500 rupees from my ICICI Bank savings account but it still shows my account as deactivated on my TV screen. I had kept my set top box switched on while recharging. Why isn't the recharge reflecting on my DTH account?
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Aug 13, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2020
Tata Sky Customer Care's response
Hi, help is here. Requesting you to share your RMN/Sub ID for further clarification.
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