[Resolved] Tata Sky DTH — warranty card of 3 years for set top box

prince777

from Lucknow, Uttar Pradesh

Address:	Mumbai, 401303
Website:	Tata sky. Com

I have ordered tatasky dth hd set top box on 14th april 19 with customer service of tatasky on thier tollfree number and paid rs 1900 which includes rs. 1599 for hd set top box and rs 295 for hindi lite package and it was installed on the same day but the representative who installed it didnt gave me any warranty card or reciept for the payment done on 14th april for new hd setop box and hindi lite pack.

When i have raised this with tatasky customer service they are saying that they will give the receipt by 20 may, 19 but regarding warranty card they have not given me the invoice or warranty for 3 years for hd setop box and dth antenna and for 1 year on site service.

So i request you to please escalate this and help me in getting my concern resolved at the earliest.

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May 31, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Apr 28, 2019

Updated by prince777 Still they have not given me stamped warranty card of 3 years and just sent me email for warranty

Verified Support

Apr 29, 2019

Tata Sky Customer Care's response Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.

Verified Support

Apr 30, 2019

Tata Sky Customer Care's response We hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!