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Tata Sky

[Resolved]  Tata Sky — due date is wrong

Address:Nagpur, Maharashtra, 440018

This is to bring to the notice of tatasky that my account due date for tatasky was supposed to be 11.10.2019 as i had earlier paid on 11.9.2019. Now i am being reminded that i have to recarge by 4th. Why is this so? Kindly see to this matter as earlier the due date was somewhere around 15th. When the pack is for a month, why am i being charged for less days. Please resolve my complaint and revert.
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Oct 31, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2019
Tata Sky Customer Care's response Hi, your concern is noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Verified Support
Sep 30, 2019
Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Complaint comments 
3 Comments

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Comments

I have a problem from 7 weeks I have no recharge in my TV when I recharge my TV they provide me this one this is the wrong card for this set top box pairing Hero please solve the problems I am very glad to tell you

Reply
Tata Sky Customer Care's response, Oct 3, 2019
Verified Support
Hi, we are here to assist you. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Oct 9, 2019
Verified Support
Hi, we were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
I have recharged my Tata Sky account after a month but now I'm getting

"This is the wrong card for this set top box (Pairing Error)
NDS No.:[protected]
Digicard ID is[protected]"

Please resolve ASAP
Reply
Tata Sky Customer Care's response, Oct 3, 2019
Verified Support
Hi, we are here to help you. We're unable to fetch any account with the provided details. Kindly re-check and share your RMN/Subscriber ID to assist you further.
I was not using the connection for a month and once i'm back switched on my tv to fine this pairing error my rmn is [protected] please help me get this sorted out as this
Reply
Tata Sky Customer Care's response, Oct 3, 2019
Verified Support
Hi, we are here to assist you. Please share us your RMN/ Subs ID for further assistance.

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