[Resolved]  Tata Sky — duplicate remote received on new connection

Address:Pune, Maharashtra, 411011

This is to inform that i have received a low quality duplicate remote on purchasing new connection recently on 10th april’18.

You can have a look of same in the image attached with this email.

1. “guide” is seen printed as “guise”
2. “on demand” is printed as “on damand”

Etc..

Also, the build of remote too is of very cheap quality.

I have made several follow ups with tata sky on facebook & twitter helpline but to no avail. Even wrote to nodal office but no reply from there as well.

If i'm paying, i need to have all original accessories.
+1 photos
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May 25, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2019
Tata Sky Customer Care's response
Hi, that's not how it should have been. Please share us your RMN/Sub ID and we’ll help you further.
Apr 19, 2019
Updated by Kunal.S
I have messaged you the same. Pls check your inbox.
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