[Resolved] Tata Sky — early disconnection of my tata sky subscriber id: [protected] after paying for one year

Rajeev J Soni

from Muzaffarnagar, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201002

This refers to my tatasky subscriber id: [protected] wherein i had recharged for one year subscription on 17/10/2016 and my connection was disconnected on 24/05/2017??? Even after paying for one year the connection got disconnected on 8th month of recharging. From 16th october till 27th october i tried calling to tatasky customer care but the call got disconnected after 8 - 10 seconds without speaking to customer care. For this also customer care told me that the fault is from my mobile subscriber for call drops and not from tatasky.

For every reason tatasky has only one reason i. E., technical error.

Till now my issue has not been resolved yet.

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Dec 14, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2017

Tata Sky Customer Care's response Hi, that's not how it should have been. Allow us to help you out with this, we have raised a service request (SR# 118X356W). Rest assured, you will hear from us soon.

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Comments

Rajeev J Soni

from Muzaffarnagar, Uttar Pradesh

How can my complain be marked as resolved when it is not yet resolved, can anyone explain me???
Till now it is open and no action has been taken on the issue to resolve. Why so???

I need an explanation and earliest solution pertaining to my complain which is not yet resolved...

Tata Sky Customer Care's response, Dec 31, 2017

Verified Support

That's not how it should have been, allow us some time to check and get back to you. We are making sure your query is resolved soon.