[Resolved]  Tata Sky — either fraud ad or misguidance by customer care

I am an old customer of tata sky. Tata sky is continue telecasting an advertisement on its dish that if i recharge with rs. 786 before 18th may i will get a balance of rs. 1000.in this regard i contacted tata sky customer care on its no. [protected] on 8th may 2018 at 8.34 pm and asked for the offer. I was informed that i will get the benefit of the offer only in a condition if i got a sms message on my rmn. I told the personal that there is no any such condition is being telecasted in their advertisement. Why customer care is imposing such condition. He told that such condition is there in the offer. I told your advertisement is a fraud. He was angry "our advertisement is a fraud"? I told yes because i have not received any message on my rmn and if i recharge my account with rs. 786 i will being cheated. I asked him to note my complaint. The company is continue telecasting that advertisement without any such condition. I am unable to understand that who is right? Company or its customer care personal and how can i take the benifit of the offer. If there is any such condition, on what basis they selected customer to send a sms for the offer? Why they are not telecasing such condition in their advertisement?