[Resolved]  Tata Sky — entertainment channels having no signal problem

Address:

Bikaner, Rajasthan, 334001

Tata sky hindi entertainment channels having no signal problem. From last many months i am facing this issue. While other channels are working properly and having no signal issue.
I also try master reset... But still the same problem.
I also called tata sky customer care... And they send a executive to solve this problem, but that person told us to change the cable to improve the signal quality. Why should i change the cable as it is in good condition and other channels are working properly.. That person has no idea how to solve the problem exactly.
I request to tata sky to send experienced executive every time.

My tata sky id is [protected]