[Resolved] Tata Sky — error 14: this is the wrong card for this set top box

Ahalya1986

Address:

Chennai, Tamil Nadu

Hi, i recharged my set top box after a few months as we were out of india.. I am now getting an error "this is the wrong card for this set top box. Pairing error. Nds number :[protected].
Digicard id is[protected].

My subscriber id is [protected]

I recharged with 800rs. I am in chennai.

Please resolve asap. I am unable to use my tv.

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Dec 28, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2019

Tata Sky Customer Care's response Hi, we understand your concern. We have raised a service request. Rest assured, you will hear from us soon.

Verified Support

Nov 24, 2019

Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.