[Resolved]  Tata Sky — error 14 "wrong card for this setup box"

Hi I'm facing issue with TATA SKY "this is the wrong card for this set top box " i tried to reinsert card so many times . Please sort it.
I removed the card, cleaned and re-inserted in the setup box, but the problem was not solved.
Please solve the problem quickly.

RMN- [protected]
Digicard Id:[protected]
Last 4 digit of subscriber id- 2986
Alternate mobile number -[protected]

IT'S URGENT.PLEASE SOLVE THE PROBLEM QUICKLY.
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Jul 24, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2019
Tata Sky Customer Care's response
Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
Jun 22, 2019
Tata Sky Customer Care's response
We hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
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