Tata Sky — Even denying on phone pack has been activated

Address:

Rajkot, Gujarat

Sir, It is kindly to submit that today morning at 10.40 am I have been received a call from the company representative and even my denying they active the pack which I donot required. First he told me that you are our valuable customer since last 6 years we are giving u a fun learn active pack. And the guy who is speaking too speedy and did not give chance even to tell any thing. Each time he told "THIK HAI SIR" so many times and in that reply I said only "HUNNN". I told him that I could not listen you as you are too speedy. After putting the call a message has been received on my mobile that your pack has been activated. Then after I called the tata sky custormer care i.e on[protected] on that they put me on waiting till 24 minutes and 32 seconds first they told wait for 2 minutes, then 4 minutes, 6 minutes and 10 minutes. My INR 48 balance has been deducted from my mobile. Sir it is my humble request to book my complaint against the company and if in future this type of complaint received and proved. The company should be fine for mental harassment and for the valuable time of the customer. The company is recording the call. They might record my call. I record the call on my mobile which I have been made to them.