[Resolved]  Tata Sky — Excess Bill Amount

Address:Kolkata, West Bengal, 700032

The Acc Number -[protected], had the below package-
1. base pack
2. Regional Freepacks

the usual monthly bill used to 530 approx

this month we find annual HD access fee added and teh monthly bill has become 725 (Due 29th March 2017).
This was NOT informed to the customer and we were not aware of such unwanted addition .
Request you to remove the unnecessary pack and send us the proper bill.
We will continue ot pay the usual monthly bill as per last month' record.
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Apr 27, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2017
Tata Sky Customer Care's response
Hi, your concern is certainly noted! We shall contact you soon to get this sorted.
Complaint comments 

Comments

Appreciate the prompt action taken up by the Tata sky team to resolve this.
Thank you.

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