Tata Sky — extra charge

my ID no. [protected]. i called up tata sky executive in jan/feb to stop everywhere service. but i come to know that they didnot stop that and charging money without my knowedge. whenever i called up executive in call centre they didnot respond. poory services.
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I have submitted a complaint regarding signal problems.The engineer was sent through Tata Sky, he tested signals and change the signal receiver in dish antenna. He said to pay Rs. 320 for receiver charge. He said that it is a cost of that receiver so i have paid him Rs.320. But when i asked from customer care the cost of receiver it was told only Rs. 100 and Rs.170 service charge total Rs. 270 only. Then on Saturday 2/05/15, i have registered a complaint against it. But Tata sky has deducted Rs. 170 more from my account and still today 6/05/15 i have no response from Tata sky. I want refund of Rs210 which has been deducted as extra amount by Tata sky.
I have submitted a complaint regarding signal problems.The engineer was sent through Tata Sky, he tested signals and change the signal receiver in dish antenna. He said to pay Rs. 320 for receiver charge. He said that it is a cost of that receiver so i have paid him Rs.320. But when i asked from customer care the cost of receiver it was told only Rs. 100 and Rs.170 service charge total Rs. 270 only. Then on Saturday 2/05/15, i have registered a complaint against it. But Tata sky has deducted Rs. 170 more from my account and still today 6/05/15 i have no response from Tata sky. I want refund of Rs210 which has been deducted as extra amount by Tata sky.

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