Tata Sky — Extremely poor service regarding set top box change

Address:

Sheohar, Bihar

I had received message to change my set top box to MPEG-4 and tries contacting tata sky regarding same. I have been asking them to change the set top box since a week calling them everyday. Everytime I get the same response that my request is under process and will taken on higher priority. Same reply is being repeated over and over again to no avail. No one from tata sky contacted us yet and they are planning to close the service on my old set top box. While all me request to change the set top box went unheard. Such a fraud company with so poor service. Even local cable operator provide service much better than this so called reputed company.