[Resolved]  Tata Sky — false promises & charging customers unnecessarily

Address:Bareilly, Uttar Pradesh, 243001

I filed a complaint on 10th for no signal issues on mu cable. Contacted representative and upon discussion i was promised that i will be charged only for out of warranty charges and any defective part apart feom dish as during installation i was provided with tata sky dish. But im charged 800 + for visit + dish+ the defective part. How does this make sense? First thing why was rhe dish replaced when it was not the faulty part? Another thing is even if the dish is replaced why should i pay for it again when i already paid during installtion? Are you fool out of your customers? If you really care for cuatomers please resolve this issue. My registred mobile number is [protected] contact number is [protected].
Was this information helpful?
No (0)
Yes (0)
Nov 12, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2017
Tata Sky Customer Care's response
Hi Abhishek, an SR#10HEXS2Q has already been raised to address this. You'll soon hear from us.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information