Tata Sky — Faulty installation | |||||
We are having tatasky connection id no. [protected] in the name of dr m a arif since 2010. we have annual subscription and are paying approx. rs. 6000 every year. we have shifted to new house at sarawati apptts. pocket d, vasant kunj, new delhi. we paid transfer charges rs 300, with work order no. n9u02be for mr kishan kumar executed the order. after some days the signal got defective and we called the technician again and paid rs 200, after sometime again we paid rs 200 for improvement of signal but even today the reception has few channels with no hd. i was told by the subsequent technician that the dish is not properly placed i. e. the installation of dish is not at proper place. My question is: are consumers fools? if the dish was not installed properly, who was responsible, the consumer or the technician. why should the consumer pay all the time for the defects caused due to faulty installation? Was this information helpful? | |||||
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Tata Sky customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Set top box not working and it is very painful to contact you on your toll free no the language is tamil which we cannot understand and there is no response from your dealers say you register online and this is so cumbersome please send body or make a easy way to call you
Reply
I had already complaint to u regarding problem during rainy season as it is started m facing no signal problem ur complain care people talked to me n I had explain them but till date no action.i once again requesting u to take action n change my more than 10 years old disc as already u have changed free of cost to many customers
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